JUMP TO SOLUTION Solved

Original topic:

Run progress and graph display broken after last update

(Topic created: 10-09-2023 07:28 AM)
1131 Views
Angesh
Constellation
Options
Galaxy Watch

I'm the greatest fan of Samsung running coach, so I notice instantly when something goes wrong. This time, you broke:

1. display of run progress and pace on the Galaxy watch. The ring used to show very neatly how much you had left to go and at what intensity. Just like on the 1st screenshot, but in a ring. After the last update - not sure if Wear OS or Samsung Health -  this broke in two ways:

  • the blue colour that shows progress on the ring lost its relation to the distance covered vs planned
  • the useful display of intensity ahead is gone, and there's just an orange ring, without the gradations of red - the 2nd screenshot

2. run statistics graphs in Samsung Health 

  • stopped showing the thin line that was plotting the planned pace against actual pace so can't compare how fast I run against the exercise plan.
  • graphs are now stuck underneath the map of the run, which isn't scrollable so I'm not able to get the graphs full screen

Please fix!

WhatsApp Image 2023-10-09 at 15.08.38_87ee1f8b.jpg

WhatsApp Image 2023-10-09 at 15.08.37_b347268d.jpg 

Samsung Galaxy Watch 5, Galaxy Fold S 3

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Watch

Thank you for reaching out. I can certainly understand your concern with the running coach not showing as expected and I would recommend reaching out to our Samsung Health team directly. Give this link a try for the contact information for Samsung Health: https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Samsung-Support-Acknowledgement/td-p/2...

View solution in context

0 Likes
Reply
1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Watch

Thank you for reaching out. I can certainly understand your concern with the running coach not showing as expected and I would recommend reaching out to our Samsung Health team directly. Give this link a try for the contact information for Samsung Health: https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Samsung-Support-Acknowledgement/td-p/2...

0 Likes
Reply