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user0VfYolvauo
Constellation

SAMSUNG GALAXY WATCH ACTIVE KEEPS DISCONNECTING!!

After Android 10 update, my watch keeps disconnecting after some time, and its frustrating. Please push an update for us, as others also has this problem.

* YES, we have tried to reset the watch
* YES, we have cleared the cache and data
* YES, we have removed, and downloaded the Wearable app several times
* NO, IT DOES NOT WORK!!!!

 

*All other bluetooth-devices connected to the phone are unaffected and works, Just the galaxy watch active keeps disconnecting!

 

Please, fix!!!!!!

 

I have a Asus Zenphone 5z, android 10

1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: SAMSUNG GALAXY WATCH ACTIVE KEEPS DISCONNECTING!!

Have you tried resetting the network settings? Just a heads up, by resetting the network settings, it will remove all wi-fi and Bluetooth settings you currently have saved.


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