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Samsung Galaxy Watch 3

(Topic created: 01-07-2021 02:02 AM)
Members_g08GG3v
Astronaut
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Galaxy Watch

I recently received a Samsung galaxy watch 3 for a Christmas gift and I am on a family plan with AT&T. My fiance has the same watch and his is Number Synced to the account but everytime I try to Number Sync with my watch to the account it syncs my watch to the account with my fiance  phone number. I don't know why this keeps happening. I've reset the watch 3 different times and still no luck. If anyone can help me I would really appreciate it. 

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SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy Watch

I would recommend reaching out to your carrier for further assistance.


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2 Replies
Doug7
Cosmic Ray
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Galaxy Watch

I think you'll have to call AT&T on this one. They need to correctly map the watch to the phone number.

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SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy Watch

I would recommend reaching out to your carrier for further assistance.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.