Samsung Galaxy Watch 4 is showing mobile services ... - Samsung Community

mickey_c93 · ‎12-25-2022

I don't know why it keeps saying that, I already contacted Verizon but they couldn't help me there so lost, I already rest my watch the first time I worked but from nowhere it said rest factory needed which I didn't know why couldn't detect my phone I have a Samsung Galaxy Ultra 22S

bill-e · ‎12-25-2022

While online with Verizon did you get a QR code? Mine took a couple of tries with the rep still on the phone for the Verizon computer to update with my info so that my Watch could be activated.

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Bill
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Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch5Pro(VZW), M8 Smart Monitor

mickey_c93 · ‎12-25-2022

I have like 4 times and I can usually can fix my own stuff, I never had this problem with the Samsung Galaxy watch 1 the first classic and this is the 4 I had Verizon like 3 or 4 months I was surprised but I might have to go to the store

userVKBwEORKag · ‎12-26-2022

How do I know if it's connected?

mickey_c93 · ‎12-26-2022

Well mine it's Bluetooth but I'm pay $15 for the plan on the watch everytime I go to tye mobile plan after its finished it says contact service pervider

bill-e · ‎12-26-2022

This statement confusing. Are you trying to say that your LTE watch is on Bluetooth cuz you don't have a plan and every time that you try to enter the plan on the watch it tells you to go to the carrier?

I think that you said your carrier was Verizon and Verizon requires that you deal with a customer rep to activate your watch.

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
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Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch5Pro(VZW), M8 Smart Monitor

mickey_c93 · ‎12-26-2022

That is correct and I did talk to a rep but none of them knew what to do I sent them screenshots

mickey_c93 · ‎12-26-2022

I go step to step

Screenshot_20221226_121550_Galaxy Watch4 Manager_1000008158_1672078550.jpg

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Screenshot_20221226_121608_Galaxy Watch4 Manager_1000008161_1672078569.jpg

bill-e · ‎12-26-2022

Wear->Watch Settings->Mobile Plans

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
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Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch5Pro(VZW), M8 Smart Monitor

mickey_c93 · ‎12-26-2022

That's actually what I did believe me I was studying for tech

Original topic:

Samsung Galaxy Watch 4 is showing mobile services not activate