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Astronaut

Samsung Galaxy Watch 46MM Bazel, Back & Home Button Problem

Dear All Specially For Samsung,

 

Me and my Family using Samsung Devices, but now iam very disappointed.

Iam using Samsung Galaxy Watch 46mm, There is problem happening since 2-4 month ago until now and right now warranty is expired(1 month expired). 

The problem is Bazel, Back & Home Button is hard, slow response and/or sometime cannot working.

Iam very disappointed because my watch never fell because iam very love it. 

And the funny things, when i went to samsung service center at MOI mall of Indonesia, Kelapa Gading, then i complain to the customer service :

me : why my watch suddently => Bazel, Back & Home Button is hard, slow response and/or sometime cannot working.

Guy(Customer Service) : maybe your(me) watch fell before. 

Me : no, iam never fell my watch.

Guy : this watch(samsung galaxy 46MM) created not for sports activity like running, just more focus on smart watch only.

Me : hmmm the answer is very weird, in that watch thereis a lot of sports acitivy if samsung created that watch only for smart watch but not for activity why thereis alot of features about sports

 

This is my experience one years using samsung watch 46MM.

I hope no one else have problem like me.

I Hope samsung can responsible about this.

right now my watch still in service center.