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Asteroid

Samsung Galaxy Watch 46mm Vibrating notification has stopped

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I had a Samsung Galaxy S10 5G original synced with it. Bought it 2 months ago. Have loved the phone, but one day, noticed it was not vibrating, tones vibrating works just fine. But not vibrating.

Steps done

- Tried settings on watch

- Tried settings on phone

- Made sure watch and Google Play was up to date with apps

- Tried uninstall and reinstall of application

- Reset watch

- Grabbed my backup phone, Samsung Galaxy S8+ with nothing on it except a google profile, set up fresh sync, same thing.

- No kids to worry about playing with it

Gets all notifications fine, but nothing for a vibrating alert. I haven't dropoed  it and I wear it all the time. EIther on me or charging over night.

 

Trying this before I reach out to Samsung for warranty work. 

 

Any ideas anyone?

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Samsung Moderator
Samsung Moderator

Re: Samsung Galaxy Watch 46mm Vibrating notification has stopped

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Hey there! as you have exhausted all troubleshooting for the device, I'd recommend sending the device in for a repair. I'd be happy to assist you with this just send me a private message with your model and serial number 

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4 REPLIES 4
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Samsung Moderator
Samsung Moderator

Re: Samsung Galaxy Watch 46mm Vibrating notification has stopped

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Hey there! as you have exhausted all troubleshooting for the device, I'd recommend sending the device in for a repair. I'd be happy to assist you with this just send me a private message with your model and serial number 

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Asteroid

Re: Samsung Galaxy Watch 46mm Vibrating notification has stopped

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Thanks @SamsungSteph I will do that now. Thanks again for the help. Wanted to make sure I covered all the easy stuff.

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Asteroid

Re: Samsung Galaxy Watch 46mm Vibrating notification has stopped

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Mine is the same, vibrates for everything except text messages

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Asteroid

Re: Samsung Galaxy Watch 46mm Vibrating notification has stopped

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Thanks for feedback - but that is not what I said. No notification would work with the vibration set. Only sound alerts would work. support ended up replacing parts to fix it.

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