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‎04-26-2020 04:51 PM in
Galaxy WatchI had a Samsung Galaxy S10 5G original synced with it. Bought it 2 months ago. Have loved the phone, but one day, noticed it was not vibrating, tones vibrating works just fine. But not vibrating.
Steps done
- Tried settings on watch
- Tried settings on phone
- Made sure watch and Google Play was up to date with apps
- Tried uninstall and reinstall of application
- Reset watch
- Grabbed my backup phone, Samsung Galaxy S8+ with nothing on it except a google profile, set up fresh sync, same thing.
- No kids to worry about playing with it
Gets all notifications fine, but nothing for a vibrating alert. I haven't dropoed it and I wear it all the time. EIther on me or charging over night.
Trying this before I reach out to Samsung for warranty work.
Any ideas anyone?
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‎04-28-2020 03:52 PM in
Galaxy WatchHey there! as you have exhausted all troubleshooting for the device, I'd recommend sending the device in for a repair. I'd be happy to assist you with this just send me a private message with your model and serial number
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‎04-28-2020 03:52 PM in
Galaxy WatchHey there! as you have exhausted all troubleshooting for the device, I'd recommend sending the device in for a repair. I'd be happy to assist you with this just send me a private message with your model and serial number
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
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‎04-30-2020 08:41 PM in
Galaxy WatchThanks @Stephanie Nikki I will do that now. Thanks again for the help. Wanted to make sure I covered all the easy stuff.
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‎05-07-2020 02:36 AM in
Galaxy WatchMine is the same, vibrates for everything except text messages
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‎05-11-2020 03:40 PM in
Galaxy WatchThanks for feedback - but that is not what I said. No notification would work with the vibration set. Only sound alerts would work. support ended up replacing parts to fix it.
