09-01-2020 03:03 PM - edited 09-01-2020 03:07 PM
Hello.
So basically my problem is that my watch is counting steps on its own.
While my phone counts 10k it can count up to 50 k a day. Even when I'm sleeping.
I tried rebooting, resetting but it didn't work.
It's system up to date
09-17-2020 02:13 PM
Mine does the same thing. Logs 300 steps before I've gotten out of bed. Logs an hour of sleep while I'm reading on the couch. Doesn't log stairs at all. I returned one, figuring I got a lemon. The second one does the same things. I am super disappointed with this watch.
09-26-2020 09:49 AM
10-05-2020 03:55 AM - edited 10-05-2020 03:55 AM
mine also counts tottaly wrong like triple of my daily steps or even more! now i don't even trust the heart monitor!
I reported through S Health the issue and they recomended to try the sensor in test mode and it worked fine also they asked to remove the application and to install again which i did already but seems the issue still the same!
This is my 2nd watch and it came with the latest firmware for GW i didn't update or anything!
Also, I have a quetsion if we are going to get the latest IU 5 for active 2 or not ?