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sid3sg
Constellation

Samsung Gear Sport Back Melted

Hi I had a very alarming experience with my Gear Sport and wanted to see if there were any solutions to this. The watch had been working fine with no issues until today. I started feeling some pain and heat on my wrist where the watch is. Upon taking it off, I was shocked to see the cap stuck onto my wrist, and the back of the watch was melted and very hot. I carefully took it off and placed it on the table. The watch seems to work fine but the back seems to have burst open almost like Iron Man's arc reactor heart. The pain on my wrist has lessened now but this is a health hazard. Please advise on how to solve this.

 

3 REPLIES 3
Samsung Moderator
Samsung Moderator

Re: Samsung Gear Sport Back Melted

I'm sorry to hear this. Can I have your full model code, serial number, and IMEI number (if LTE) via private message?

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sid3sg
Constellation

Re: Samsung Gear Sport Back Melted

I just sent a private message with that information.

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Martyfree123
Constellation

Re: Samsung Gear Sport Back Melted

Love the Iron Man reference.

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