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uservaU0NPSyhD
Astronaut

Samsung Music App won't stop sending "play" music on watch!!! HElP!

I just got the Galaxy Watch and the Samsung Music app will not stop with messages on my watch. I do not use Samsung Music, so it is not installed on my phone but it is installed on the watch. The watch will not let me uninstall the app like my phone did. I have restarted my phone and my watch several times and even used the "force stop" several times for the Music App. How can I disable this app on my SmartWatch?

 

Thanks for any advice!

11 REPLIES 11
user5dDRajWf4z
Constellation

Re: Samsung Music App won't stop sending "play" music on watch!!! HElP!

I have the same issue since the latest watch update! I've uninstalled the music widget and the notification is still coming through several times a day! Would love to know how to stop it. 

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userJesVtAeGSD
Astronaut

Re: Samsung Music App won't stop sending "play" music on watch!!! HElP!

Same issue.  No one is responding to me either.   It's taking all of my being not to throw this watch across the room with my wrist vibrating 50 times a minute. 

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userjaeMieJ8zp
Astronaut

Re: Samsung Music App won't stop sending "play" music on watch!!! HElP!

when i contacted samsung help, they recommended I do a hard reset on my watch which I would rather not do (especially if I don't know if it will work). I did go into my watch app on my phone : "add content to your watch" and I turned auto sync off. I'm hoping this helps. This is killing my battery on my watch! 

 

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useritxYQHIueW
Astronaut

Re: Samsung Music App won't stop sending "play" music on watch!!! HElP!

That seemed to work, thank you very much!!

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userqKH4yi4xFu
Astronaut

Re: Samsung Music App won't stop sending "play" music on watch!!! HElP!

when you said add content to your watched ...how can I go about it......not a geek at all so I need step by step how to do it.....as you said my battery is dying  too.  


@userjaeMieJ8zp wrote:

when i contacted samsung help, they recommended I do a hard reset on my watch which I would rather not do (especially if I don't know if it will work). I did go into my watch app on my phone : "add content to your watch" and I turned auto sync off. I'm hoping this helps. This is killing my battery on my watch! 

 


 

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userjaeMieJ8zp
Astronaut

Re: Samsung Music App won't stop sending "play" music on watch!!! HElP!

SAME ISSUE!!!! It is driving me crazy! I will turn my phone and watch off and it seems to fix it very short term and then it starts back up and continues every few seconds! I have no idea how to fix it Smiley Sad  AND I have had this watch for many months and this issue just started this week! 

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Samsung_dEbO88e
Constellation

Re: Samsung Music App won't stop sending "play" music on watch!!! HElP!

I am having the same issue since the last update. Ive tried resetting the watch several times and it continues im ready to take a hammer to the thing...

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user5Wd5H81zq1
Astronaut

Re: Samsung Music App won't stop sending "play" music on watch!!! HElP!

I am having the same issue after one of the many updates.  It is driving me crazy and it is draining my batteries on my phone and watch.  I contacted Samsung and all I got was a tech who did not know how to navigate and when I asked for the transcript to be emailed to me all of the techs messages were deleted and only my responses showed.  I have to charge my phone before 8 hours are up and my watch barely makes 12 hours before it needs to be charged.  This issue is causing me battery drain issues and they need to fix it.

 

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userHZYMHIUVa2
Astronaut

Re: Samsung Music App won't stop sending "play" music on watch!!! HElP!

You should have to Samsung Music app on your phone and on your watch It allows you to control music from spotify iHeartRadio YouTube Sound cloud I also don't use the widget it causes problems I just simply push the Samsung music Button and it allows you to control all those apps from your watch

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