Original topic:

Samsung galaxy Watch 3 (41mm)pain on wrist and fingers

(Topic created on: 11/17/20 7:39 AM)
user8jqi94q7cc
Constellation
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Galaxy Watch

Hi,

I recently purchased a Samsung Galaxy Watch 3 (41mm). I've had it for about a week and by the 4th day my wrist and fingers started to hurt, my pinky finger felt painfully numb and extremely uncomfortable to a point I had to take the watch off to relieve the pain. I upgraded from the Samsung Active Watch (40mm)  and I had never experienced that feeling before, muchless pain. Has anyone felt this? Is there anything than can help eliminate the pain? I really love the watch and it's features and would like to keep it if possible, but most importantly I want to be able to wear it, thus I must decide In a few days either if I keep it or return it due to the return policy terms. Any advice is appreciated!

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7 Replies
SamsungRei
Samsung Moderator
Samsung Moderator
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Galaxy Watch

Oh no! I am very sorry to hear this! I will be happy to look into this further for you. Please send a private message with the model code and the serial number or the IMEI number of the watch. http://bit.ly/2XERsky



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



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userFGt7mlHqyz
Astronaut
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Galaxy Watch

The same thing is happening to me.

I have been experiencing a lot of wrist pain when wearing my watch! 

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SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy Watch

Thank you for reaching out. I would be happy to assist you further. Can you please provide me with the following information in a private message: http://bit.ly/2JH2rq2

 

Full Name:
Street address:
Email Address:
Best Contact Number:
Alternate Telephone Number: (If Available)
Model Code:
Serial/IMEI Number:


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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SamsungQue
Samsung Moderator
Samsung Moderator
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Galaxy Watch

Did you still need help with your issue?

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Jasparr80
Constellation
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Galaxy Watch

Very much so please

18.jpeg

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SamsungQue
Samsung Moderator
Samsung Moderator
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Galaxy Watch

Thank you for reaching out. I would be happy to assist you further. Can you please provide me with the following information in a private message: http://bit.ly/2JH2rq2

 

Full Name:
Street address:
Email Address:
Best Contact Number:
Alternate Telephone Number: (If Available)
Model Code:
Serial/IMEI Number:

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SamsungMoon
Samsung Moderator
Samsung Moderator
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Galaxy Watch

Hey there!

 

I hope you are having a great day. I am reaching out to touch base and see if you are still in need of assistance?

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