Samsung galaxy watch active 2 burnt my wrist. The touch screen has stopped working and it no longer counts steps. I bought the watch December 2019 and it's been one issue after another.
Thank you for reaching out. I would be happy to look into this further for you. Can I please have your full model number and serial number/IMEI in a private message: http://bit.ly/2JH2rq2
Hey, just wanted to touch base. Are you still needing further assistance?
Thank you for following up. I don't see any private messages with the information requested. If you replied to the e-mail, our e-mail is a Do Not Reply e-mail address so we are unable to see any information you may provided.
I sent the information to you by private message yesterday. The message I sent to you shows in my sent items. In any event I have just sent it to you again in private message.
Your wrist got burnt and they want the serial number and model number to look into what ?
Then keep saying don't receive anything and even asking if you still need more assistance ? Lol
You probably won't hear from them again. I suggest you contact your lawyer.