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Astronaut

Samsung galaxy watch active 2 heart rate monitoring grey out

The heart rate monitoring kept greying out during my run while the back greenlight still emitting as usual. 

I wore the watch as per manual recommendation and it still happen. 

My other smart watch doesn't have such issues. 

Anyone has such issue?

Firmware upgraded to latest version and reformatted. Same issue. 

1 REPLY 1
Constellation

Re: Samsung galaxy watch active 2 heart rate monitoring grey out

I have the same exact issue on almost every run. it greys in and out over the course of the run, leaving me with half a run with "missing" HR data. unfortunately, no idea why this happens or how to fix it, but you are not alone...
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