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Original topic:

Samsung health no longer allows deletion of activity

(Topic created: 01-05-2024 07:39 AM)
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ToddCBRown
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Galaxy Watch
My Samsung Watch 5 regularly starts activity without me choosing to do so.  I will look down and see that it says I am doing yoga or walking on a treadmill.  I then stop it, but it registers an activity that I have not done. 

I used to be able to go into Samsung Health and delete these mistaken entries.  After the latest update it no longer allows that. I can 'crop' it, but not delete it. 

Is there a setting I need to be able to delete these?
Is there are way to stop the watch from randomly starting an activity?

Thank You
Todd

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Watch

Thank you for reaching out. I can certainly understand your frustration with not being able to delete an auto-detected workout. After testing on our device, we verified we are able to delete a workout using the following steps in the Samsung Health app: Open the app > tap on the workout > select the 3 dots in the top right corner and delete.

 

If you have tried the troubleshooting steps provided and are experiencing these symptoms, I would recommend contact our Samsung Health team directly with the contact information in this link: https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Samsung-Support-Acknowledgement/td-p/2...

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Members_kCRuSJC
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Galaxy Watch

I also have this same issue and would like there to be a fix for it other than to turn off auto recorded workouts or to delete all of my data. Just give us back granular control. 

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Oafer
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Galaxy Watch
Same problem, same reason. Come on, Samsung. Your need to needlessly replace all Google apps should just stop.
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sbad04
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Galaxy Watch
This is such a pain in the **bleep**. My watch auto recorded my stair workout and didn't track the whole thing. Now the machine can't push the sync data. So my work out is completely inaccurate. Put the remove workouts back. This is right here is why I won't be wearing my watch to workout anymore. Samsung used to be my favorite and now it's garbage. It's taking away user Autonomy
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ryanericw
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Galaxy Watch
What the **bleep** this is annoying. It auto recorded a biking event when I was driving my car. Can't delete it.
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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Watch

Thank you for reaching out. I can certainly understand your frustration with not being able to delete an auto-detected workout. After testing on our device, we verified we are able to delete a workout using the following steps in the Samsung Health app: Open the app > tap on the workout > select the 3 dots in the top right corner and delete.

 

If you have tried the troubleshooting steps provided and are experiencing these symptoms, I would recommend contact our Samsung Health team directly with the contact information in this link: https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Samsung-Support-Acknowledgement/td-p/2...

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