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ā05-02-2020 05:39 AM in
Galaxy WatchHi, tried to pay using Samsung pay for the first time, i held my watch face down to the pay terminals screen , my watch vibrated while doing this but then just said transaction failed.
So why didn't it work? How do I successfully use it? Thanks
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ā05-03-2020 12:32 AM in
Galaxy WatchThanks for your help, I think I've figured it out now, you have to hold it side on and close to but not touching the terminal.
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ā05-02-2020 08:44 AM in
Galaxy WatchAnyone know please?
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ā05-03-2020 12:27 AM in
Galaxy WatchDid you see the NFC icon on the terminal display?
It happended to me (in the beginning) that the symbol on the terminal didn't show. I think because not correctly configured/commanded by the cashier. The watch will vibrate, pulsating, as long as it tries to communicate. When it succeeds it will beep and stop vibrating (or give up after a certain time-out). Some terminals have the NFC antenna at the side instead of under the display, but then the symbol is painted there.
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ā05-03-2020 12:32 AM in
Galaxy WatchThanks for your help, I think I've figured it out now, you have to hold it side on and close to but not touching the terminal.
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ā06-07-2020 01:21 PM in
Galaxy WatchI'm having the same problem. Could you send a picture to show me how and where to hold watch? I've tried 3 different times at the store. Ended up having to pull out my card.
