Samsung's announcement for watch 4 malfunction

[asyshin]

Hey guys, I just found out that Samsung Korea(not US) made a new announcement regarding the 'power not turning on' issue after the recent update(VI3).

According to the announcement, Samsung admitted that there were some problem with the recent update and decided to offer free repair for eleigible devices.

However, unlike Samsung Korea, I could not find any announcement made by Samsung US so if you can find one or some response from Samsung US, please share.

I share the anouncement by Samsung Korea in case anyone needs it.

[O4liberty]

This sounds ridiculous on Samsung's part they need to make the repairs for free.

[userrqC65SBG5q]

I'm on the phone with Samsung now and they want me to pay for this issue because I'm out of warranty. They're claiming there's no proof Samsung created this issue and that I need to pay for an evaluation.

[notforhire]

https://www.sammobile.com/news/samsung-halts-rollout-of-problematic-galaxy-watch-4-update/?utm_sourc...

[Humhead]

Same boat.  My GW4 Classic wont power back on after I restarted it after the update last night.  Step up Samsung!  I know that other company would take care  their customers.  

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[Yepitsmememe]

https://www.tomsguide.com/news/samsung-galaxy-watch-4-bug-reportedly-breaking-smartwatch-what-to-do