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Constellation

Samsung watch 3 LTE Numbersync not working

Does anybody know when number sync for AT&T to be  compatible with my Samsung watch 3 LTE? 

I received my watch last Friday. Upgrading from my Samsung galaxy watch LTE. 
3 REPLIES 3
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Astronaut

Re: Samsung watch 3 LTE Numbersync not working

i was just at at&t , someone tjatbworks there and has the watch told me the sync # comes in when it wants he told me sometimes takes a few days. They say it has nothing to do with At&t

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Supernova

Re: Samsung watch 3 LTE Numbersync not working

@userUcj34pKMfT 

I've seen a couple of posts on this for other watch models, but none for the Galaxy 3 other than these two: https://us.community.samsung.com/t5/Galaxy-Watch/Galaxy-3-Mobile-Failure/td-p/1372315 and https://us.community.samsung.com/t5/Other-Mobile-Devices/Watch3-AT-amp-T-activiation-no-Numbersync/m...

 

  • Does the watch have a data connection that ATT could prove?
  • Is the IMEI in their database and active?
  • Have you tried any resets of the watch?
  • Where did you purchase it from? You may need to make an exchange.
  • If the watch has a board or antenna issue you may need a service request.

The good news is the watch is likely under warranty so either the original retailer or Samsung should be able to help.

 

Inside the US? --> https://www.samsung.com/us/support/contact/

Outside the US? --> https://www.samsung.com/us/common/visitlocationsite.html

 

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Cosmic Ray

Re: Samsung watch 3 LTE Numbersync not working

still no fix for it

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