Original topic:

Samsung watch 5, quick launch

(Topic created: 12-18-2022 11:04 AM)
Brneyes
Astronaut
Options
Galaxy Watch
My quicklaunch on samsung watch 5 suddenly isnt working.  I've tried it with all apps so I know it's not just one particular app.  It worked a week ago.  Anyone else having this problem or have any info/advice?
4 Replies
Samsung_Moderator
Community Manager
Community Manager
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Galaxy Watch

Thank you for reaching out. I can certainly understand your frustration with your quick launch not working and would be happy to look into this further for you. Just to clarify, have you checked that the setting for quick launch wasn't turned off? Give these steps a try to verify the quick launch feature is toggled on: Head to Settings > Advanced Features again. Scroll down to the Gestures section and tap on Quick launch

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Cloud123
Astronaut
Options
Galaxy Watch
My quick launch isn't working either. I've even factor reset. Brand new watch five. Yes, it's on. Yes, when I try tutorial it defects my movement. It just never works outside of that
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userllw0XnDdDv
Asteroid
Options
Galaxy Watch
I have the same issue. Detects my movement in "try it" but never launches anything outside of that screen
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Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Watch

Thank you for reaching and welcome to the community. I can certainly understand your frustration with you quick launch not activating properly and would be happy to look into this further for you. Just to clarify when you wake the watch up and do the same gesture for your quick launch does it activate? 

 

What type of device are you pairing your watch with?

 

How long have you been experiencing these symptoms?

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