cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Constellation

Re: Samsung watch not receiving text notifications

JUMP TO SOLUTION

I had the same issue with not getting notifications from text or email while the watch was disconnected from the phone.   The solution for me came from a Austrailian post  which worked immediately.  The above solution of UNCHECK "show only while wearing watch" did nothing.  My watch does not have an issue of determining if I am wearing it.   So below is said solution.

 

SOLUTION: Ensure that Remote Connection is switched on. This is found in the Galaxy Wearable app under Account and Backup > Remote Connections.

 

Additionally, which I am kinda bummed about you do need your phone turned on.   So the watch cannot truly function as a standalone device.

Reply
Loading...
Highlighted
Astronaut

Re: Samsung watch not receiving text notifications

JUMP TO SOLUTION

I managed to get it to work for me by doing the following on Galaxy Wearable app on the phone:

 

Open up Notifications:

 

- Turned OFF Show only while wearing watch

 

- Turned ON show while using phone

 

- * Click on Manage Notifications and select MESSAGES as an option

 

(* this was turned off even though many others such as facebook, hangouts, and other apps I DONT use were turned on). I suspect this was the main culprit, but I'm still putting down all the steps that I did incase it's a combination issue.

 

Open up Accounts and backups

 

- Turned ON remote connection

 

In phone setting, went to Apps, selected Galaxy Wearable and made sure all permissions are set / connected.

 

I really hope this helps someone else out there.

 
Reply
Loading...
Highlighted
Constellation

Re: Samsung watch not receiving text notifications

JUMP TO SOLUTION

You won't get notifications if your screen on your phone is unlocked and you are using it they only come through if the phone is locked and screen is off

Reply
Loading...
Highlighted
Constellation

Re: Samsung watch not receiving text notifications

JUMP TO SOLUTION

I have the same problem after a few days of use. And tried everything. I actually packed it back in the box with the receipt and was ready to take it back to the store, until I checked my phone settings and noticed my notifications button was off. No idea how that happened but somehow that affects the watch. So not only do you need your notifications on on the watch but also the phone. Worked like a charm

Reply
Loading...
Highlighted
Constellation

Re: Samsung watch not receiving text notifications

JUMP TO SOLUTION

So this was happening on both my Gear Fit2 Pro AND my older Gear Fit2. It also happened with the Textra messaging app AND the stock Samsung messaging app. I tried every single solution given in this thread and nothing worked. (Note8)

Today, I ordered a FitBit because I HAVE to have a watch that gives me my text notifications. My grandmother had a stroke last week and I was late seeing updates my mom was sending via texts because I couldn't feel my phone vibrate or ring a few times.

I decided to play around with it one more time and now this thing works. I literally JUST did this, so I don't know if it will last forever, but maybe someone else still stuggling might have success with it too (doggone shame Samsung can't fix it).

-Go to Apps and unistall Gear Fit Plugin.

-Once it uninstalled, it automatically asked if I wanted to uninstall the Samsung Accessory Sevice...I selected yes.

-I left the Galaxy Wearable app installed and opened it.

-When I selected to connect to my Gear Fit2 Pro, it said it would have to do a factory reset on the watch.

-After the factory reset and the reconnection to my phone, I chose NOT to restore my backed up info to the Gear Fit2 Pro, I went into the notification settings and chose show while wearing and show while on phone. I also went into connections and chose remote connection.

-I received a notification for the next two SMS I received, so it's working now, but who knows for how long. (I just received another notification from a text as I was typing this, so that's 3).

 

For me, I guess there was either a glitch in the Gear Fit Plugin app OR the Samsung Accessory Service app. I will say this, before I did the above steps, I went into the Gear Fit Plugin settings and when I would deselect notifications from SMS, my Gear Fit2 Pro would disconnect from my phone then reconnect on its own. I did that 4 times and it disconnected then reconnected each time.

 

Good luck to all!

Reply
Loading...
Astronaut

Re: Samsung watch not receiving text notifications

JUMP TO SOLUTION

Hey guys,

I was trying to get it work as well, tried all sollutions I've found in the internet, it didn't work.
However, I managed to solve the problem - somehow watch receive notification only if phone on vibration mode (didn't test on sound mode though, but it clearly doesn't work with silent mode set up on phone). I've switched it in different modes to ensure it's really root cause - and it really is.
Not sure if it's a bug or feature though. If it's a feature, then pretty unobvious one.
Hope I've helped someone with this one.

Reply
Loading...
Highlighted
Constellation

Re: Samsung watch not receiving text notifications

JUMP TO SOLUTION

Hi, hopefully this helps some in the future. I had this issue, and I figured out that it was my notifications settings. I was using Textra, but my notifications were only pushing for the original messaging app. 

 

I went to Galaxy Wearables app on my phone > notifications > Manage Notifications... And I selected Textra, my current SMS/MMS app. Do this for want other apps you might want notifications from. 

Reply
Loading...
Highlighted
Constellation

Re: Samsung watch not receiving text notifications

JUMP TO SOLUTION

So this did not work, but what DID work was doing a factory reset on the watch.  I was receiving all notifications (pretty sure) except for text messages, which was super annoying.  Doing the hard reset worked like a charm.  First text came right through to the watch. On the watch, go to settings > general > reset.  Hope this helps others having the same issue!  😁

Reply
Loading...
Highlighted
Astronaut

Re: Samsung watch not receiving text notifications

JUMP TO SOLUTION

Hi

This worked for mi on Xiaomi and Android 10:

After installation of galaxy wearable goto notification Access enable galaxy wearable, then disable it, restart the phone, again goto notification Access enable galaxy wearable.

That's it.

Reply
Loading...
Highlighted
Constellation

Re: Samsung watch not receiving text notifications

JUMP TO SOLUTION

I have a Samsung Gear fit2 pro which worked fine with my phone receiving text messages for 3 years, until about 3-4 weeks ago when the watch rebooted and then nothing. So I have tried this twice and it did not work. I have rebooted the phone, and factory reset the watch several times.  I get every other possible message, hangouts,  fb messenger, date notifications, health etc. But my actual "Google messages texting app"  that came on the android phone, no longer shows up on my watch as it use to. I recently had connected my phone to the web app so that the messages show up on my computer. But I still think I received messages on all of them (computer, watch and phone)  for at least a week before they quit showing up on the watch. Any other ideas.  Frankly watch is worthless if it doesn't receive texts, and now UA Record is no longer supported. I have read through other possible solutions and none of them seem to be the issue either.

Reply
Loading...