Original topic:

Samsung watch will not connect.

(Topic created: 06-17-2022 07:37 PM)
g2021
Astronaut
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Galaxy Watch
I had connected the samsung watch using bluetooth earlier to my Galaxy 9.

I decided to factory reset the phone so I could log in with my new samsung account, I downloaded wearables and it "connected" up until a point where it said "error" and completely stopped working. It never "fully" connected to the phone. 

So I did a reboot of the phone and the watch. 
Then my phone Samsung Home keep crashing so I updated my galaxy 9 software.

I just uninstalled and reinstalled samsung wearable - and its saying the "no device found" - I have no other options ( not the option to disconnect any devices b/c I never connected any devices using samsung wearables) 

It if matters it is a LTE watch, and I can't get passed the welcome page/accessiblity emergency calls.

PLEASE HELP
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2 Replies
Samsung_Moderator
Community Manager
Community Manager
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Galaxy Watch

Thank you for reaching out. I can certainly understand your frustration with not being able to connect your watch properly and would be happy to look into this further for you. Can you please provide me with what type of watch you are using, so we can provide you with the most accurate troubleshooting steps?

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userkcHOS0pTQQ
Astronaut
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Galaxy Watch
I have a Samsung Galaxy watch classic 4. The screen shakes and won't allow me to choose language. It's awful.
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