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user62vPkDZNRa
Astronaut

Sensor Burning my Wrist

My Galaxy Watch 46mm has been buring my wrist where the sensors are.  Not sure if it is a faulty watch or if they all have this capability.  Has anyone been able to solve this issue with the Galaxy Watch?

 

Samsung have been unhelpful suggesting I get a medical expert to confirm it was the watch.  The sensor burns my wrist everytime I put it on, so not sure what a so called medical expert needs to confirm.  Very Frustrating!!!

1 REPLY 1
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Samsung Care Ambassador

Re: Sensor Burning my Wrist

@user62vPkDZNRa hey there! This sounds a bit concerning indeed!

Are you positive it is the sensor itself? How long you keep your watch on for? Also, what kind of watch band are you using? How tightly do you keep your watch on? All these could be factors. 

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