Original topic:

Since last update the Galaxy wearables app stopped working and no longer receives notifications

(Topic created: 05-08-2025 08:10 AM)
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Krswll
Constellation
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Galaxy Watch

Ever since this last update, my wearable app has stopped working and I get no notifications on my watch! It's super annoying. Any tips?

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22 Replies
drrw
Asteroid
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Galaxy Watch
My wife has the same problem. Galaxy 7 watch
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Robin621k
Honored Contributor
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Galaxy Watch
Clear the cache in the wear app.

There was an update yesterday
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Anonymous
Not applicable
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Galaxy Watch
So, clearing wearables app cache fixed your problem between samsung messages and galaxy watch 7, and you receive sound alerts with new messages now after the update?
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Robin621k
Honored Contributor
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Galaxy Watch
I never had that problem, because I use Google Messages on both my devices.
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Anonymous
Not applicable
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Galaxy Watch
I just tried switching to google messages, and it works! I'm guessing it is an intentional or unintentional break in the samsung messages app code, which doesn't let new messages audible notification to work on the watch.
Robin621k
Honored Contributor
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Galaxy Watch
Yay!

If you feel I solved your problem, tap the 3 dots in the box with the solution and mark it as solved. This will help others the same problem to find the solution!
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19Robert72
Cosmic Ray
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Galaxy Watch

My watch isn't getting messages notifications. Anyone else having the same issue

chemo0208
Halo
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Galaxy Watch
I found how to fix it
Go to the Google Play Store and search for the messages app and I uninstalled and then updated again and that fixed the problem because the same thing happened to me, I used to send messages and they would arrive but when they sent me messages I wouldn't receive them anymore.
19Robert72
Cosmic Ray
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Galaxy Watch
I appreciate you.
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