JUMP TO SOLUTION Solved

Original topic:

Spotify Remote Not Working

(Topic created on: 2/14/19 10:57 PM)
userCngre4aME6
Asteroid
Options
Galaxy Watch

How many people are experiencing issues with the romte function for the spotify app? The app will only run spotify via wifi and that plays it straight from the watch and kills the battery quickly. Remote feature doesn't ever connect even though the watch is connected via Bluetooth and it receives notifications and all. Tried the basic rules of the call center help like disconnecting, resetting uninstalling and even a new phone still nothing. Frustrated to say the least. 

 

0 Likes
Reply

1 Solution


Accepted Solutions
Solution
userCngre4aME6
Asteroid
Options
Galaxy Watch

Just got a response from spotify they are aware of the issues with the app. And say that they are working with samsung to fix the issues and that hopefully they can roll out a update soon. 

View solution in context

0 Likes
Reply
13 Replies
SamsungAdam
Samsung Moderator
Samsung Moderator
Options
Galaxy Watch

What type of watch are you using and what type of device are you using with the watch?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

0 Likes
Reply
userCngre4aME6
Asteroid
Options
Galaxy Watch

Im using the samsung galaxy watch with a lg aristo with adriod 8.0 and android 5.0 or higher is needed. Everything is up to date. I have no issues with spotify or using my other watch a fossil smart watch to operate spotify. Been looking into it more and it seems alot of people are having similar issues with spotify app and seems to be more of a watch issue. 

0 Likes
Reply
cniec021
Constellation
Options
Galaxy Watch

Same problem

Can't play ... after signing in it asks to go to premium on watch.? Glad I just ordred those bluetooth earbudheadphones 

0 Likes
Reply
SamsungAdam
Samsung Moderator
Samsung Moderator
Options
Galaxy Watch

I would recommend reaching out to Spotify directly to verify compatibility.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

0 Likes
Reply
Solution
userCngre4aME6
Asteroid
Options
Galaxy Watch

Just got a response from spotify they are aware of the issues with the app. And say that they are working with samsung to fix the issues and that hopefully they can roll out a update soon. 

View solution in context

0 Likes
Reply
userv4OxUoSZB2
Constellation
Options
Galaxy Watch
There is no spotify app on my watch or wearables app on my phone I had to reset my watch because of new phone and iv not got spotify on my watch and I had it before when will it be back to download ? Please
0 Likes
Reply
userMaIlpROsO0
Constellation
Options
Galaxy Watch

You need to go into the galaxy store app then 3 dots in top eight corner, then my page, then all and then choose watch and it'll show all apps that were on your watch spotify should be there it was for me :) hope this helps people who've lost it due to resetting.

0 Likes
Reply
userMaIlpROsO0
Constellation
Options
Galaxy Watch

You need to go into the galaxy store app then 3 dots in top eight corner, then my page, then all and then choose watch and it'll show all apps that were on your watch spotify should be there it was for me :) hope this helps people who've lost it due to resetting.


@userv4OxUoSZB2 wrote:
There is no spotify app on my watch or wearables app on my phone I had to reset my watch because of new phone and iv not got spotify on my watch and I had it before when will it be back to download ? Please

 

userUHnmGV6uxo
Constellation
Options
Galaxy Watch

Thank you so much! I was losing my mind trying to retrieve Spotify. You're the real MVP!!!

0 Likes
Reply