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Asteroid

Spotify offline not working

So I have the Samsung Galaxy Active 2 watch (bluetooth) and I have downloaded spotify to play my workout songs for running. I bought the watch so that I did not have to run with my phone. I have downloaded my playlist to the watch (10 songs) over wifi, and sometimes it will work offline. Most of the time, it will only play 1 song, will not be able to skip songs or pause/play songs, and once a song ends I will need to go back into the app to start another song. Sometimes, it does not work all together. Can anyone help with this issue? I have redownloaded the playlist, signed out of the app, and uninstalled and reinstalled spotify to make sure all updates are there. I am not sure how to make this work and becoming extremely frustrated with not being able to play my music while running without my phone. Thanks!

4 REPLIES 4
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Constellation

Re: Spotify offline not working

Do most of your songs have that grey cloud icon with an x at the bottom? If yes, I have this issue as well. I was searching around earlier and it seems to be fairly widespread. Disappointing.

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Asteroid

Re: Spotify offline not working

Nope! Mine once they are downloaded they are green. For you it sounds like they aren't downloaded correctly

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Product Expert

Re: Spotify offline not working

see if app has an update

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Asteroid

Re: Spotify offline not working

seems as though everything is updated!

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