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userSEf9iRlqPZ
Constellation

Step/activity tracking integration.

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I recently purchased the Galaxy Watch Active because I wanted more accurate activity and step tracking. I carry my phone in my pocket most of the time, but my watch and my phone are tracking my steps and activity separately. Which given the reason I bought it, you could imagine how upset this makes me.

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Samsung Care Ambassador

Re: Step/activity tracking integration.

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There is an option in the wearable settings where you can sync your data. I hope it helps, and thank you for being the best part of Samsung. 

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5 REPLIES 5
Samsung Care Ambassador

Re: Step/activity tracking integration.

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There is an option in the wearable settings where you can sync your data. I hope it helps, and thank you for being the best part of Samsung. 

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userSEf9iRlqPZ
Constellation

Re: Step/activity tracking integration.

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I am unable to find the setting to sync my activity tracking. All I could find was a setting that could sync my wifi settings.

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userSEf9iRlqPZ
Constellation

Re: Step/activity tracking integration.

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Nevermind, I guess you have to load the app to sync it.

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Samsung Care Ambassador

That's what I meant. But it all syncs with wifi. It's far...

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That's what I meant. But it all syncs with wifi. It's far from perfect, but it's better than nothing

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userSEf9iRlqPZ
Constellation

Re: That's what I meant. But it all syncs with wifi. It's far...

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Well, it obviously is not working because I have had that setting turned on since I bought the watch. Fix it or I will return the watch.

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