Original topic:

Step counter issue

(Topic created: 09-23-2021 12:53 PM)
useruB2CLcyJY9
Asteroid
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Galaxy Watch

Hi,

It seems galaxy watch 4 is not counting  steps correctly!

It started from 3 days ago that it has delay in counting my steps and sometimes it ignores the steps!

I am not sure which setting made that bug but it is really annoying. Is there any hope to fix it?

p.s I restarted/changed sensor setting and still the same.

my brother had Bluetooth version which has king of same issue with step counter.

 

another issue is with power saving mode! some times it is not disabling it at all! and some times even after disabling it , it still works as it turns on like turning off the screen.

 

Regards,

Mahdi

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3 Replies
HollowKing
Cosmic Ray
Options
Galaxy Watch
Try resetting it. Also unpair and pair might do the trick. Worked for me.
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useruB2CLcyJY9
Asteroid
Options
Galaxy Watch

mmm...
How upair/pair with phone can fix watch sensor issue!

Thanks for the tips anyway, but this wear os is more buggy so far comare to Tizen watch 3.

I hope they fix it 

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HollowKing
Cosmic Ray
Options
Galaxy Watch
Sometines we thinks it's hardware and it's related to the software. But if you are 100% it's hardware send it in for repair. Good luck hope it's gets fixed.
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