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Store detection stopped working on Galaxy watch 6 Classic

(Topic created: 06-11-2025 08:08 AM)
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SmileyR
Galaxy
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Galaxy Watch

Anyone else having problems with snore detection? For the last week mine says no snore detection because watch restarted during sleep and also they removed the ability to turn on snore detection with in the app. 

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LongHiker
Galactic Samsung Care Ambassador
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Galaxy Watch

@SmileyR Yesterday I turned off Battery protection in Device care -> Battery. I only had it set to "Basic" but I thought maybe the pause in charging is causing the recording of the snoring to fail. 

After doing that, last night my snoring was recorded properly. I don't know if I'm ready to declare that the fix yet but you might want to check to see if you have Battery protection enabled. 

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LongHiker
Galactic Samsung Care Ambassador
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Galaxy Watch

@SmileyR I had this happen last night with my GW 7 and the night before with my GW Ultra. 

I just reported it via the Samsung Members app -> Support -> Send feedback. 

SmileyR
Galaxy
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Galaxy Watch
Is your ability to turn snore detection off and on gone from the app also?
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LongHiker
Galactic Samsung Care Ambassador
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Galaxy Watch
I still see that option.
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SmileyR
Galaxy
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Galaxy Watch
I can't find in my app
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SmileyR
Galaxy
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Galaxy Watch
This is allall I have now1749672763693.jpg
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LongHiker
Galactic Samsung Care Ambassador
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Galaxy Watch

@SmileyR Mine still has Blood oxygen, Snore detection, Skin temperature and the sleep time estimates. 

Have you visited the wearable app -> Watch settings -> Health -> Sleep and made sure those options are enabled there. 

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SmileyR
Galaxy
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Galaxy Watch
Just checked and everything is still on.
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Solution
LongHiker
Galactic Samsung Care Ambassador
Options
Galaxy Watch

@SmileyR Yesterday I turned off Battery protection in Device care -> Battery. I only had it set to "Basic" but I thought maybe the pause in charging is causing the recording of the snoring to fail. 

After doing that, last night my snoring was recorded properly. I don't know if I'm ready to declare that the fix yet but you might want to check to see if you have Battery protection enabled. 

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SmileyR
Galaxy
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Galaxy Watch
I turned everything off and back on last night and restarted my watch and everything showed up this morning.