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ā05-29-2025
07:52 AM
(Last edited
ā06-04-2025
01:04 PM
by
SamsungAdam
) in
Ok this has happened a few times now. I have an s24 plus, watch 6 classic and buds live. I'll get a call, answer with my buds and have a lengthy 30 min or so conversation. During the conversation my watch will go from showing the conversation to the power screen with the emergency call, lockdown mode, etc. From there I cant do anything, its unresponsive. I can only turn the watch off and back on. Then it goes back to normal. This gets pretty old after every long conversation. Anyone have any ideas?

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ā06-04-2025 01:05 PM in
Galaxy WatchThank you for reaching out. I can certainly understand your frustration with the watch not functioning as expected. In order to better assist you, does this happen when your buds aren't paired?
Does the watch appear to be overheating or feel warm when you're experiencing these symptoms?
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ā06-04-2025 01:32 PM in
Galaxy Watch
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ā06-06-2025 06:33 AM in
Galaxy WatchThank you for that information. Before having you try the next step have you tried wiping the cache partition on your watch: https://us.community.samsung.com/t5/Galaxy-Watch/Tips-amp-Tricks-Wipe-cache-partition-on-Galaxy-Watc...
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ā06-06-2025 06:38 AM in
Galaxy Watch
