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Original topic:

Strava not syncing to Phone

(Topic created: 07-26-2020 12:17 PM)
userkwTfgP5rv6
Constellation
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Galaxy Watch

Hi

 

I did a cycling activity, recorded it with Strava on my Samsung Galaxy Watch Active 2. Been syncing it for the last few hours but it still didn't appear on my Strava app on the Phone. When I sync on the watch, it says 'Sync completed'.  It's strange that it hasn't  yet been uploaded on Strava in the last 2 hours. How can I fix this? Bluetooth and Wifi are on, so no connection issues.

Thanks in advance!

 

1 Solution


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Solution
SamsungQue
Samsung Moderator
Samsung Moderator
Options
Galaxy Watch

I recommend that you call in and talk to our Samsung Health department 1-855-795-0509

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2 Replies
Shouser144
Asteroid
Options
Galaxy Watch
i have found you need to go into Samsung health and reauthorize the connection reach week!? why?
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Reply
Solution
SamsungQue
Samsung Moderator
Samsung Moderator
Options
Galaxy Watch

I recommend that you call in and talk to our Samsung Health department 1-855-795-0509

View solution in context