The watch won't stay on for a few seconds and shuts down for overheating

[userIJ54fuEHbq]

I can stick the watch in the refrigerator and pull it out and it instantly shuts off and says it is overheating.  It won't work anymore.  How do I get my money back it is still under warranty. 

[userxuQ2Xa7PUk]

Take it back to thr store

[SamsungRei · Accepted solution]

I understand how frustrating this is. If the watch is still connected to the Wearables app, you can try a factory reset. https://www.samsung.com/us/support/answer/ANS00084702/ If the watch is not connected and you are unable to reset the watch, or if the problem persists after a reset, service would be recommended. For service options, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: http://bit.ly/2XERsky

Please note that it is not recommended to put your electronics in the refrigerator as this could cause moisture build-up inside of the device.