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Constellation

Touch Screen on Active 2

20200714_220021.jpg

Touch screen on my Active 2 I purchased in Nov 2019 was acting like it was constantly being touched, and then became unresponsive. I did a hard reset, and then screen began to do this. Can anyone help me? 

2 REPLIES 2
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Samsung Moderator
Samsung Moderator

Re: Touch Screen on Active 2

I would like to look into this issue further for you. Can you send me a private message using this link here? (http://bit.ly/2HP0oRi) Provide the following information.

  • Model number
  • Serial number
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Samsung Moderator
Samsung Moderator

Re: Touch Screen on Active 2

Did you still need help with this issue?

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