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03-27-2019 09:05 AM in
Galaxy WatchThe touchscreen stopped working on my brand new Active watch. The buttons are working but nothing on the screen. Is this a setting I accidently switched?
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04-25-2019 09:33 AM in
Galaxy Watch@userw8TvSpPLe2 Please send a private message with your full model code and serial number. http://bit.ly/2NOMOfT
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03-27-2019 12:05 PM in
Galaxy WatchCan you provide me your model and serial number of the watch in a private message here?
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04-21-2019 12:50 PM in
Galaxy WatchMine has also stopped working
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07-18-2019 03:20 PM in
Galaxy WatchMine just stopped working too. It's been fine till now?

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07-18-2019 04:22 PM in
Galaxy WatchHave you completed the troubleshooting listed in the thread, such as holding down the power button for more then 7 sec or resetting the watch?
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03-29-2020 03:16 AM in
Galaxy WatchMine is unresponsive as well, and I tried rebooting it, how can I fix it?
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04-24-2019 08:41 PM in
Galaxy WatchHow were you able to fix this? My watch is not even a week old and touch screen isn't working.

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04-25-2019 09:33 AM in
Galaxy Watch@userw8TvSpPLe2 Please send a private message with your full model code and serial number. http://bit.ly/2NOMOfT
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
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05-03-2019 04:57 AM in
Galaxy WatchMy active is not working the buttons are. It is 100 percent but it is not working.
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05-03-2019 09:44 AM in
Galaxy Watch@Samsung_xfom22z What troubleshooting steps have you tried in regards to this issue?
