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userLokQgHuVDw
Astronaut

Re: Touchscreen Not Working On Active

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My watch is fifteen days old, and the touchscreen has stopped working. And to make matters worse, I live in Brazil and I made the terrible mistake of acquiring a Samsung product outside my country (bought it in Panamá) so now I can get no support for my problem.

How did you solve this? Can anyone help?

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Samsung Moderator
Samsung Moderator

Re: Touchscreen Not Working On Active

JUMP TO SOLUTION

@userLokQgHuVDw Have you tried resetting your watch to see if you get functionality back in the touchscreen? Here are the steps to reset your watch. http://www.samsung.com/us/support/troubleshooting/TSG01003105/#factory-reset-your-samsung-smart-watc...

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