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userjbrsJfeQ2b
Constellation

Touchscreen not working

Touchscreen stopped working today.  Watch worked yesterday.  I placed it on the charger and went to wear it today and the screen wont work for me to put in my lock screen patte . I have tried holding the home button down to reboot twice and it still not working. What could cause this and is it fixable.  O have has the watch since December 2018.

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Samsung Moderator
Samsung Moderator

Re: Touchscreen not working

Try these 6 steps: http://www.samsung.com/us/support/troubleshooting/TSG01003105/

 

If the screen is still not responding, please send a private message with the model code and serial number. http://bit.ly/2XERsky

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