cancel
Showing results for 
Search instead for 
Did you mean: 
usersnwxmVJ1cn
Astronaut

Touchscreen not working

I see that this is a common issue that the watch screen freezes. This has happened twice. The tmobile rep held the two buttons and soft rest the watch. Not a permanent fix. I have the issue again. Howver, I see no permanent solutions in eveyones post. Where do I get the permanent solution? Tmobile rep will replace my watch with a new one. But it may be an issue with all watches?

2 REPLIES 2
Samsung Moderator
Samsung Moderator

Re: Touchscreen not working

Can I have your full model code, serial number and IMEI number (if LTE) via private message?

Reply
Loading...
Samsung_jrvoTUB
Astronaut

I had the same problem with my Note 8. The touch screen w...

I had the same problem with my Note 8. The touch screen was not responding and a hard reset (holding all 3 buttons) was necessary. This was not the first episode. I too would like to know how this issue can be addressed with a more permanent fix for the Note 8 phone as well.

Reply
Loading...