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‎06-18-2023 08:31 AM (Last edited ‎04-21-2024 09:03 PM by SamsungChelsea ) in
Galaxy WatchMy Galaxy Watch5 is registering regular steps and distance acurately.
However, I just started using a treadmill. The watch is measuring my heart rate and the time (when I set it to "treadmill workout" in Samsung Health) but it does not recognize the number of steps or the distance.
I did put my phone in my pocket today and my phone registers the steps on the treadmill and then syncs with my watch correctly.
But I don't understand why the watch doesn't track my regular walking vs. on the treadmill automatically.
Solved! Go to Solution.
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‎06-20-2023 11:54 AM in
Galaxy WatchHello, Welcome to the Community. We understand how frustrating it is when your workout is not tracked correctly.
Are you activating the treadmill workout from the Multi Workout tile? This article provides information for managing the Tiles: https://www.samsung.com/us/support/answer/ANS00034473/
For auto workout detection, take a look at this article: https://www.samsung.com/us/support/answer/ANS00083510
Auto workout detection is available for the following workouts:
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Walking/Running
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Cycling
Note: This workout is not available for autodetection on the Galaxy Watch5 and Galaxy Watch4, but you can add it to the Multi-workouts tile.
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Elliptical trainer
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Rowing machine
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Dynamic workout (detects high-movement activities)
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Swimming
For additional assistance with the tracking features, we recommend reaching out to Samsung Health directly by calling 1-855-795-0509.
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‎09-06-2023 02:53 AM (Last edited ‎09-06-2023 03:28 AM ) in
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‎01-23-2024 06:10 PM in
Galaxy Watch