JUMP TO SOLUTION Solved

Original topic:

Try again touch the screen with your palm to turn it off

(Topic created: 09-12-2020 04:42 PM)
78403 Views
userbPVSMnn3CK
Constellation
Options
Galaxy Watch

Try again touch the screen with your palm to turn it off

Please have any solutions 

1 Solution


Accepted Solutions
Solution
userpAtDgDvIN0
Constellation
Options
Galaxy Watch

Ha find the way 🙂

You need tocover your watch with full hand. 

View solution in context

14 Replies
SamsungAdam
Samsung Moderator
Samsung Moderator
Options
Galaxy Watch

Thank you for reaching out. I would recommend resetting your watch. Give this link a try: https://www.samsung.com/us/support/answer/ANS00084702/


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

0 Likes
Reply
user1KvDJb2oK2
Constellation
Options
Galaxy Watch

Same problem here. Already resetting but the problem remain same. Please help.

userxAWpTzJ4Sr
Constellation
Options
Galaxy Watch

I received my watch yesterday and 

I have similar issue - it's not allowing to do anything in the watch. Always the message pops up - Try again touch the screen with your palm to turn it off.

 

Note: I tried reset the watch using wearble app. It's done and installed all updates. Bjt no luck.

 

Do you have any solution on this? 

userD1YPyyJfBv
Constellation
Options
Galaxy Watch

how to reset while appearing Touch the screen with your palm to turn it off?

0 Likes
Reply
userpAtDgDvIN0
Constellation
Options
Galaxy Watch

I have a same problem any clue how start using my watch? Reset not help

0 Likes
Reply
Solution
userpAtDgDvIN0
Constellation
Options
Galaxy Watch

Ha find the way 🙂

You need tocover your watch with full hand. 

user32cvs048MU
Constellation
Options
Galaxy Watch

This worked for me. You are a savior! Why we can't see this simple tip in other pages?

Samsung_s205G
Constellation
Options
Galaxy Watch
thanks it works for me. when i cover watch with both hand.
userxVGpnJ0p92
Constellation
Options
Galaxy Watch

Thanks for the solution, worked for me when i covered the screen with both hands