JUMP TO SOLUTION Solved

Original topic:

Unable to back up Galaxy watches manually on One UI 5, backs up via Smart Switch

(Topic created: 10-20-2023 10:26 AM)
772 Views
Robin621k
Neutron Star
Options
Galaxy Watch

Why in the world would you take away the ability to back up our watches manually in the Wearable app? Make it make sense, I have to wait for what is now "PERIODICALLY" to back up my watch, how often is periodically? If you switch to store backups to Samsung Cloud, how does that work, when does that happen?

 
If anyone knows the answer please let me know!
164 Replies
VerbumVeritum
Legendary Samsung Care Ambassador
Options
Galaxy Watch
The ability to manually backup watches was removed with the One UI Watch 5 update. I really hope Samsung brings this functionality back!
ChaosSaber
Neutron Star
Options
Galaxy Watch
So do I, I don't trust automatically backups
user0xbem8NyQP
Constellation
Options
Galaxy Watch
To upgrade to a new watch everything is in your phone when you set it up everything will work
0 Likes
Reply
DanG92263
Honored Contributor
Options
Galaxy Watch
I don't know what data your wishing to backup. Your watch is an accessory to your phone, so most the data is stored there.

If your wanting to backup the personization settings, I understand that you can do that with the Smart Switch app.
0 Likes
Reply
Moosc
Comet
Options
Galaxy Watch
Ok please help me understand how to backup my galaxy watch 5 pro? I don't see smart switch available I don't see the option in the app or on watch either.. so how do we back up our device? It was so simple before the update. Now nothing.. 
MrTechno23
Cosmic Ray
Options
Galaxy Watch
For real I had a similar problem and they just told me to call the technician. They couldn't do anything just wait for the update
0 Likes
Reply
Moosc
Comet
Options
Galaxy Watch
S23ULTRA. Both are paired together.
0 Likes
Reply
Ellin
Red Giant
Options
Galaxy Watch
I have that but I still keep getting messages that my watch hasn't been backed up in 7 days
0 Likes
Reply
GeoPetrov
Astronaut
Options
Galaxy Watch

But I WANT to backup my watch manually when I desire, because this automatic nonsense didn’t do a backup for 20 days now. I’ve already had 5 different models of Samsung watches. The watch 4 & 5 i still own will be the last ones and I’ll no longer buy another. This is utterly ridiculous! I have Samsung Galaxy S23 Ultra and there’s no option for manual backup.

Andyjt1
Astronaut
Options
Galaxy Watch

Having exactly the same issue, my A54 is not backing up my Watch5, doesn't matter if my watch is over 30% charge or not, if my phone is charging, not charging (but over 90% battery!), the watch simply refuses to backup.  I've tried switching the watch off and back on, switching off and back on the phone (starting to sound like the IT Crowd), but it just doesn't work.

 

Samsung really need to release a fix ASAP.