Original topic:

Unable to swipe down from the top on my Galaxy Watch 6

(Topic created: 03-16-2026 05:51 PM)
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userzp54GksmVB
Cosmic Ray
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Galaxy Watch

Ever since the last update, swipe down stops working after a few minutes. I to power off and on to get it working again. But it only lasts momentarily. Anybody else experience this

4 Replies
MsBae
Comet
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Galaxy Watch
i have not experienced this
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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Watch

Thank you for reaching out. I can certainly understand your concern with swiping down from the top of the screen no longer functioning after a few minutes on your Galaxy Watch 6. In order to better assist you, what type of device do you have pairing with your Galaxy Watch 6?

 

Have you tried wiping the cache partition for your Galaxy Watch 6? Please give this link a try for the steps to wipe the cache partition on our watch: https://us.community.samsung.com/t5/Galaxy-Watch/Tips-amp-Tricks-Wipe-cache-partition-on-Galaxy-Watc...




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userzp54GksmVB
Cosmic Ray
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Galaxy Watch
I have galaxy s21 ultra. And yes I tried wiping cache. It doesnt fix the problem. I continually have to restart watch.
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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Watch

Thank you for the additional information. Are you getting any error messages when trying to swipe down?

 

When resetting are you restoring from back up?

 

Does this happen when using stock watch faces or third-party watch faces?




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