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Asteroid

Unknown USB Device (Device Descriptor Request Failed)

Hi,

When I connect my Galaxy Watch Active to my WIndows 10 laptop it has the following message and isn't recognised:

 

Unknown USB Device (Device Descriptor Request Failed)

 

Has anyone been able to resolve this error?

 

Thanks.

 

4 REPLIES 4
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Galaxy

Re: Unknown USB Device (Device Descriptor Request Failed)

could be driver update, check watch active download support
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Asteroid

Re: Unknown USB Device (Device Descriptor Request Failed)

Thanks, would you know where to find that?

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Galaxy

Re: Re: Unknown USB Device (Device Descriptor Request Failed)

are you conecting your watch to the phone and for usb phone to laptop?
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Asteroid

Re: Re: Unknown USB Device (Device Descriptor Request Failed)

I am connecting the watch to the laptop via the supplied cable with the intention to see its file explorer.


@Satru wrote:
are you conecting your watch to the phone and for usb phone to laptop?

 

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