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Original topic:

Use Samsung watch with Samsung Health on my Android phone

(Topic created: 12-07-2022 10:04 AM)
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Fahad2
Asteroid
Options
Galaxy Watch

Hi,

 

I just got Samsung Galaxy Watch4. In order to get advantage of most of the features of this fantastic watch, I want to reinstall Samsung Health on my Redmi 9A phone(OS MIUI 12.0.20.0).

 

I had Samsung Health on the same phone in the same region(Pakistan) with the same carrier couple of months ago. But I uninstalled it due to lack of storage. After getting this watch, I want to install this app again but not able to do and it seems that now Samsung health is not compatible with my device. How its possible because I have used it 2 months ago.

 

  • What is changed?
  • How can I install Samsung Health and Samsung Health Monitor on my phone linked with Galaxy Watch4?

 

Thanks for your time.

7 Replies
Puti
Comet
Options
Galaxy Watch
Please remember that phones and apps are constantly getting updated. Maybe your phones update is incompatible with the app, or maybe the app changed requirements and now you don't have access
Fahad2
Asteroid
Options
Galaxy Watch

Thanks. I tried to install on a Huawei device. There also I got the app incompatible message.

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Solution
Samsung_Moderator
Community Manager
Community Manager
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Galaxy Watch

Thanks for reaching out. This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: https://www.samsung.com/us/common/visitlocationsite.html

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KennewickMan
Black Hole
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Galaxy Watch
Correct @Puti. Samsung allows their watches to be used with non-Samsung devices, however, the health apps are only compatible WITH a Samsung device.
Fahad2
Asteroid
Options
Galaxy Watch

Thanks. But that doesn't seem to be the case because I have used Samsung health on non-Samsung device just 2 months ago.

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KennewickMan
Black Hole
Options
Galaxy Watch
Sorry, I meant just the Health Monitor app.
Tisme2b
Comet
Options
Galaxy Watch
The Samsung Health app is available for non Samsung phones but there could be something that changed where it is not compatible with your particular phone.
https://developer.samsung.com/SHealth/android/android/faq.html#:~:text=Samsung%20Health%20app%20is%2....

XDA developers have a workaround to get Samsung Health Monitor features for a non Samsung phone. This was designed for the watch 4 but should work as well for the GW5.
https://www.xda-developers.com/how-to-use-samsung-galaxy-watch-4-with-non-samsung-phone/