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userfazmGbSMUV
Asteroid

Voicemail notification

When are they going to do an update to fix voicemail notification that won't clear. Same day I got my watch I have the same voicemail notification that I've listened to a million times trying to clear. Voicemail doesn't even exist anymore but the notification will not delete. You would think spending hundreds of dollars extra for a quality name brand like Samsung would mean these issues would be resolved immediately. My $90 ZTE smart watch never had charging or notification issues....

2 REPLIES 2
useruVy03iL8g2
Constellation

Re: Voicemail notification

Yes I agree how sad is this and we get no help

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Red Giant

Re: Voicemail notification


@userfazmGbSMUV wrote:

When are they going to do an update to fix voicemail notification that won't clear. Same day I got my watch I have the same voicemail notification that I've listened to a million times trying to clear. Voicemail doesn't even exist anymore but the notification will not delete. You would think spending hundreds of dollars extra for a quality name brand like Samsung would mean these issues would be resolved immediately. My $90 ZTE smart watch never had charging or notification issues....


I had this happen on my previous Galaxy Gear S2 4G and on my Galaxy Watch LTE that I currently own.  Do you have a carrier service on the watch?  I did have T-Mobile service on it

 

When you factory reset the watch and that voicemail notification won't go away and if you currently have carrier service on it, then when reseting, tell watch to delete the service on the watch as well.  You will be able to reinstate it again during setup

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