Original topic:

Watch 3, deep sleep too short

(Topic created on: 1/5/21 2:23 AM)
userOWDHfZbno7
Constellation
Options
Galaxy Watch

Hi,

my watch3/S7 tell me, I am having only a couple of minutes (often none) of deep sleep.

 

I compared it with a 'fitbit', there i have several hours.

 

Can I somehow adjust the threshold, what is recognized as deep sleep?

 

Maybe its solved somwhere else, thanks for any hints.

 

Best regards, Holger W

2 Replies
userOWDHfZbno7
Constellation
Options
Galaxy Watch

Is there a special support group for such issues?

Perhaps somone can give me the contacs?

thanks !

0 Likes
SamsungAdam
Samsung Moderator
Samsung Moderator
Options
Galaxy Watch

I would recommend reaching out to our Samsung Health team directly at (855) 795-0509 for further assistance.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

0 Likes