Original topic:

Watch 3 shows wrong sunset time

(Topic created: 02-28-2023 02:27 PM)
Noreen L
Astronaut
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Galaxy Watch
I've noticed that the sunset time on my watchis incorrect. It shows 1:53am on the watch face widget, and the correct time of 6:28pm in the widget.
I've confirmed there are no outstanding software updates.
Any suggestions?

image


4 Replies
LongHiker
Epic Samsung Care Ambassador
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Galaxy Watch

@Noreen L Is that a Samsung watch face or a 3rd party watch face? 

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Noreen L
Astronaut
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Galaxy Watch
Samsung watch face
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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Watch

Thank you for reaching out. I can certainly understand your concern with your watch not showing the appropriate sunset time on the Galaxy watch 3 watch face and would be happy to look into this further for you. In order to provide you with the best troubleshooting, can you please confirm if this happens with all watch faces or this specific watch face?

 

What type of device do you have paired with your Galaxy watch 3?

 

Have you had any updates recently to your watch?

 

Have you tried resetting your watch to see if you still experience these symptoms? Please know that a factory reset will take your watch back to the default settings you had upon purchase. Give this link a try for steps to properly reset your watch: https://www.samsung.com/us/support/answer/ANS00084702/

Noreen L
Astronaut
Options
Galaxy Watch
I restarted the watch, the sunset/sunrise time is now correct.
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