Original topic:

Watch 4 Burning Wrist

(Topic created: 09-09-2021 07:15 AM)
WittyOne
Constellation
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Galaxy Watch

This watch seems to be burning my wrist. It is not a Rash, it is definitely a burn. This was after the first night wearing it to bed. It was not too tight, (could slide it around) it has never been wet, heck I haven't even been sweaty with it on yet... sooo is this defective?

I have seen a few others posts but only with one reply from Samsung to send a private message. Curious what has become of those posts and why the threads get locked? Then we have to open new ones because we don't even see what Samsung is suggesting. 

 

watch.jpg

1 Reply
SamsungAdam
Samsung Moderator
Samsung Moderator
Options
Galaxy Watch

Thank you for reaching out. I am sorry to hear about the symptoms you are experiencing and would like to escalate this to our specialized team. Can you please provide me with the following information in a private message: https://bit.ly/3fbRevo

 

Full Name:
Physical address (including city, state, and zip code):
Email Address:
Best Contact Number:
Alternate Telephone Number: (If Available)
Model Code:
Serial/IMEI Number:

 

Can you also please advise if you notice any patterns to when this happens?

 

Have you tried switching wrists?


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