Original topic:

Watch 4 GPS

(Topic created: 09-19-2022 06:19 AM)
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GymJunkie
Constellation
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Galaxy Watch

Dear,

Since the update from wear 4.0 to 4.5 my watch is really struggling too find a GPS fix without being connected to my phone.

When i'm going for a run it never gets a GPS fix from the start (before the update to wear 4.5 it worked perfect).

situation: I'm running without my phone.
Area: open, city and open fields (located in the Netherlands, Rotterdam).

For example, today I went for a long run... the first 2.5KM i did not had a GPS fix.

Anyone here is facing this issue?

1 Solution


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Solution
Samsung_Moderator
Community Manager
Community Manager
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Galaxy Watch

Thanks for reaching out. This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: https://www.samsung.com/us/common/visitlocationsite.html

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4 Replies
Lahire149
Asteroid
Options
Galaxy Watch
My watch4 also no longer gets a GPS signal after the last update. Unacceptable.
WirelessMike
Cosmic Ray
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Galaxy Watch

Same here. First, it missed a full mile, then it didn't map an entire 4 mile run and this morning it missed the first mile, all since that last update. I find myself now looking at Garmin alternatives (they take GPS pretty seriously, but SO expensive! Samsung is much better value until this last update messed it up), since I use the watch almost exclusively for fitness. In its defense, it still works great for indoor swimming, which previous versions were hit-and-miss on. This big step back in GPS tracking is a huge deal-breaker for me, though.

GymJunkie
Constellation
Options
Galaxy Watch

Hi men,

Yes indeed... i'm also using my watch for fitness purposes (and listening music while training - both running and being in the gym).

I hope they fix it soon as i'm a data junk (pace, HR and so....)
If not, i will have to switch to a Garmin watch

Thanks for sharing your feelings

Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Watch

Thanks for reaching out. This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: https://www.samsung.com/us/common/visitlocationsite.html