Hi, Is this page an actual place where software problems are fixed or a place for people to share opinions? I recently purchased a Watch 4 and there is an issue with Samsung Pay and setting a security pin. The issue I have found is that in order to set the pin for Samsung Pay the watch setting for a pin to unlock the phone also needs to be set. This causes the owner to enter the pin twice to use Samsung Pay, once to unlock the phone and then again to use Samsung Pay. I have absolutely no interest in entering a pin twice, I will keep my old watch 3. It seems the software is missing 'use lock for payments only' logic. Is there a software developer from samsung that can confirm this logic will be added or will not be added.
The phone the watch 4 is connected to is a Samsung Galaxy S10. Here are a few steps I have taken:
The old watch was unpaired from the phone.
Samsung Pay uninstalled and reinstalled on phone. Credit card added to Samsung pay and authorized.
Watch 4 paired to phone and pin added. At same time security setting on phone was set to same pin. Set security setting on phone to 'None', which led to pay not working. Reset security on phone to pin and added pin back and pay worked.
Old watch did not have cause this behavior on phone.
If we hadn't gotten used to the old way, we wouldnt find it as annoying.
That being said, I can see the ligic of the watch being secured when off your wrist, because it does contain private information other than Samsung Pay that you might not want other people to access. IMO the watch lock should be an optional feature snd the should offer the option to use the pin fir Pay only..