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Watch 5 Google Assistant

(Topic created: 10-20-2022 11:24 AM)
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Nbpn210
Asteroid
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Galaxy Watch
I have a Watch 5 and an S10 + phone. I have to keep setting up Google Assistant on my Watch 5. Why is that? I doesn't  let me know that it's not set up until I go to use it and it doesn't  respond.
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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Watch

Thank you for reaching out. I can certainly understand how frustrating it can be when the app doesn't stay set up on your device. The first step I would recommend is that the Google Assistant is up-to-date on both of the devices. I would also recommend setting up the Google voice input setting on your watch as well.

Nbpn210
Asteroid
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Galaxy Watch
Google Assistant is set up on my phone and my watch. And both apps are up to date.
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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Watch

Thank you for that information. My next recommendation would be to reach out to our customer service team directly at 1-800-726-7864, this will allow them to remote into your device to see if any apps are interfering with your Google Assistant or the between the wearables app on your watch.