JUMP TO SOLUTION Solved

Original topic:

Watch 5 Google Assistant

(Topic created: 10-19-2022 07:16 AM)
Nbpn210
Asteroid
Options
Galaxy Watch
I have a Watch 5 and an S10 + phone. I have to keep setting up Google Assistant on my Watch 5. Why is that? I doesn't  let me know that it's not set up until I go to use it and it doesn't  respond.

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Watch

Thank you for that information. My next recommendation would be to reach out to our customer service team directly at 1-800-726-7864, this will allow them to remote into your device to see if any apps are interfering with your Google Assistant or the between the wearables app on your watch.

View solution in context

3 Replies
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Watch

Thank you for reaching out. I can certainly understand how frustrating it can be when the app doesn't stay set up on your device. The first step I would recommend is that the Google Assistant is up-to-date on both of the devices. I would also recommend setting up the Google voice input setting on your watch as well.

Nbpn210
Asteroid
Options
Galaxy Watch
Google Assistant is set up on my phone and my watch. And both apps are up to date.
0 Likes
Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Watch

Thank you for that information. My next recommendation would be to reach out to our customer service team directly at 1-800-726-7864, this will allow them to remote into your device to see if any apps are interfering with your Google Assistant or the between the wearables app on your watch.