Original topic:

Watch 5 Pro not sounding alarms

(Topic created: 4 weeks ago)
Pep1286
Halo
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Galaxy Watch
Sometimes my Galaxy watch 5 pro will not go off when my phone has the alarm going off but other times it will. It is connected via Bluetooth and is paired correctly, it's not everytime but every now and then it won't show on the watch when the phone is sounding the alarm so I can't use the watch to dismiss the alarm like I normally would, any thoughts on why or what to do in order to make it more reliable thank you
3 Replies
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Galaxy Watch
Go into wear app settings and select this Screenshot_20230504_091717_Galaxy Watch5 Manager.jpg
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Pep1286
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Galaxy Watch
Just a refresher of this post ever since the current update came out yesterday now the watch will only do a beep and not show the alarm at all anymore any new thoughts maybe a bug Samsung needs to fix
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Samsung_Moderator
Community Manager
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Galaxy Watch

Thank you for following up. I can certainly understand your concern with your Galaxy watch 5 pro alarm not sounding. Are you setting the alarm on the watch or the phone?

 

Have you tried submitting an error report? If no, give this link a try for steps to submit an error report: https://us.community.samsung.com/t5/Samsung-Apps-and-Services/How-to-submit-an-error-report/td-p/247...

 

What type of device do you have paired with your Galaxy watch 5 pro?

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